Q: What exactly does website migration mean and what does it involve?
A: When your current web hosting provider can no longer match the demands of your website, or if you face continual network downtime, or if you are made to wait for hours for the help desk support staff to respond to you, it might be a smart idea to swap your provider, i.e. to transfer all the files for your web sites together with your databases from your present provider to your new provider. At SellPlug.com, we are aware that this can be hard & time–consuming. For this reason, we will do all that for you at no cost!Our highly skilled technical staff will move your web site content from your present provider to us. Our technicians have extensive experience with web site migration and are able to handle anything – from an average WordPress–based weblog or Joomla™–based website, to an extremely complex, custom–made application.
Q: Website migration seems like a lot of work. Just how long does it take?
A: There are plenty of aspects to take into account – the overall amount of web files, the size of the database, the complexity of the site itself and the present workload of our web site migration experts, etc. Nevertheless, we do try to perform all web site migrations within a 48–hour window. Smaller–sized web sites are migrated faster – typically within 24 hours.
Q: Do you need something from me before you begin moving my site?
A: We will need the login details for your old web hosting provider’s Control Panel and the site’s name (domain name).
Q: The login details for my hosting account are delicate. How can I rely on you?
Q: What about downtime? Will my site be unavailable?
A: While we move your site, it will be available both in your hosting account with us and in your account with your former hosting provider. As soon as the migration is finished, we’ll make certain that everything is functioning properly and that the integrity of your content is not affected before informing you that the migration is done. After that, we’ll instruct you how to move the domain name to your web hosting account with us and how to edit your DNS resource records.
Q: Will my current web hosting provider need to provide any information/help?
A: No. Aside from your login details for the Control Panel, we do not need anything. We will never touch base with your hosting provider. They will not know anything about the migration either.
Q: Which web hosting providers can you migrate content from?
A: We support all Linux–powered hosting platforms. In essence, if we can access your Control Panel, we’ll be able to transfer your website.The only platforms that we do not support are closed–source web site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.