Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Site Control Panel you’ll find a detailed Help Center section offering various instructional articles and frequently asked questions. They are compiled by our support team of well–trained techs. Simply type in your question and our intelligent software will provide you with the best answer.

  • Top quality support service
  • Educational Videos

  • If you would rather watch how an action is accomplished or how an issue is rectified, rather than just reading about it, have a look at our selection of educational video tutorials. They cover a variety of topics and will help you quickly find your way around our Site Control Panel.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer support service with a 60–minute support ticket response time guarantee. A group of knowledgeable techs will be at your disposal to respond to all the queries that you may possibly have. During off–peak hours, a reply will be offered within just 20 minutes.