A 99.9% Server Uptime
The primary benefit of creating your very own cloud website hosting platform is that you do not have to worry about compatibility issues – you configure a special set of software apps in such a way as to work with a defined set of hardware components. The final result is something way more solid and dependable, because there are fewer possible risks of failure. We’ve built our cloud hosting system using time–proven hardware components together with a seriously tweaked version of Security–Enhanced Linux in order to create a truly risk–free home for your personal websites.
This is why, with all our Linux cloud website hosting plans we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
If you’d like to provide a top–class hosting service, you can barely lean on the default network configuration in a datacenter. We have built our very own custom network in an attempt to ensure the very best connection speed with the rest of the world.
And because of this, irrespective of which data center facilities you pick: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have done our best to lessen all possible risks with our cloud hosting plans and even though our company provides first–rate tech support, there are situations when the client simply isn’t content with what we have to offer. Or he needs to upgrade to a more powerful hosting service, like a virtual private server or a dedicated hosting server.
This is why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not fully satisfied, we will give you a full refund.
24/7 Technical Support
We have mindfully selected each individual member of our 24x7 support department so that we can offer you the best client support service you can get. Each of our support engineers has several years of experience working with web hosting accounts behind his back, therefore they know what they are doing. Moreover, they’re available to you 24x7 – you will be able to reach them at any moment and they will get back to you ASAP.
Their average ticket response time is below twenty minutes, while with other hosting suppliers you are forced to wait for days. Moreover, we offer a 1–hour response time guarantee. No matter what happens, your queries will be responded to in under 60 minutes.