Phone Support in Cloud Website Hosting
We know that being able to talk with a live agent is rather important, so we have three support lines around the globe (Australia, USA and UK) and you have the option to reach us over the phone for 14 hours a day. In case you consider purchasing one of our Linux cloud website hosting, for example, you're able to call us and find more about our services before you order so as to ensure that we do meet all of the system requirements for your websites. Following your purchase, you'll be able to call us about any kind of sales and billing problems you may experience, or receive any general or basic technical info that you need. We've aimed to find the optimal balance between telephone and ticket support, so for solely technical issues you have to use our ticketing system, that will make it easier to follow the communication as well as any new developments in the resolution of an issue.
Phone Support in Semi-dedicated Hosting
We provide live telephone support 14 hours a day as part of the support services for every single semi-dedicated server plan that we supply. Considering that some issues are more difficult and time-consuming, you may need to open a support ticket if you come across such a problem, still for all your general, billing or small-scale tech issues you can always give us a call and we'll help you immediately to save you the time you will need to spend on opening a ticket. Even if you do not have an account yet, you're able to find out if you can host your sites on our cutting-edge cloud platform or you're able to get any other general information about our semi-dedicated services. We have local phone numbers in the United States of America, the United Kingdom and Australia as well as a worldwide number, which means that you're able to call the one that is nearer to your location.