Irrespective of the fact that the hosting service supplied by the different companies is practically the same, every provider has got a customized platform with its own modifications and different ways to do specific things. This is why, an immense knowledge base will be exceptionally useful both for persons with no practical experience and for technically experienced users who will sooner or later learn how specific procedures are performed, but will lose precious time in the meantime. The aim of such a knowledge base is to make the service fast and easy to use, saving users lots of time and effort. The end result is more contented clients, since they can quickly find the info they are seeking, and a whole lot less work for the client support staff representatives, because typically the vast majority of the queries and difficulties that clients have are already described in the knowledge base. If the articles themselves are properly written and encompass more topics, you will be able to get to know more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

All Linux cloud website hosting that we are offering include an in-depth knowledge base where you can find all you may ever need to know with regard to your hosting account. Whether you wish to set up a brand new database, to forward a domain name using an .htaccess configuration file or to set up an e-mail account on your computer or mobile phone, you can just read our step-by-step help articles and all the info that you require will be there. When you open a specific section of the Hepsia hosting Control Panel, you’ll see articles that are dedicated to the functions that can be accessed through it. In case you’d like to check the complete list of articles and get familiar with all the features that Hepsia is offering, or simply to read generic information about the web hosting service, you can browse through the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost to cover any complication that you might possibly run into, but if you don’t find the information that you’re seeking, you can always contact us, as our help desk support team representatives are on duty 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our semi-dedicated hosting, will allow you to access the exhaustive online support documentation that we’ve prepared for you. The articles themselves contain general information on our services, informative tutorials about the different features that you can make use of, together with troubleshooting guidelines that can help you recover common problems that you may stumble upon. The topics that we have included encompass just about everything, from uncomplicated things such as how to host a brand new domain name in the account, to more elaborate ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available on the right-hand side of the page that you’re on, whereas the whole article archive can be accessed through the all-inclusive Help section.